tap555 Responsible Gaming Guidelines
Entertainment should be enjoyable — not stressful. tap555 wants every player to play in a healthy way and within their means. On this page you will find ways to set limits, warning signs to watch for, and how to get help when needed.
Age Limit and Core Policy
Our Core Commitment
tap555 believes that online gaming is enjoyable only when done responsibly. Under our Terms and Conditions, every player must play within their own means and must not treat gaming as a source of income. The purpose of playing should be entertainment — not the expectation of financial gain.
If at any point you feel that your gaming habits are getting out of control, do not hesitate to contact us. Our 24/7 live chat and email support team is ready to help — feel free to reach out.
- Only play with money you can afford to lose without it causing you hardship.
- Set a time and money limit before each gaming session.
- Resist the urge to bet more in an attempt to recover lost money.
- Avoid playing when you are stressed, lonely or feeling down.
- Talk to family and friends — they are there for you.
Control Tools
tap555 provides several self-control tools. To activate any of these on your account, contact our 24/7 live chat or email support.
Set the maximum amount you will deposit per day, per week or per month in advance. Once a limit is set, it takes effect immediately.
Set a time limit for how long you play in one session. When the time is up, you will be automatically alerted and the session will end.
If you want to take a break for a few days, you can request that your account be temporarily suspended for anywhere from 24 hours to 30 days.
Activate Self-Exclusion for long-term support. Once active, the account cannot be reopened until the set period has passed.
You can view your full history of deposits, withdrawals and bets at any time. This helps you analyse your own playing patterns.
For any issue, our support team is available 24 hours a day via live chat and email in both Bangla and English — do not hesitate to reach out.
Warning Signs
If any of the following signs appear in your behaviour, it may be a signal that it is time to pay attention.
- You repeatedly feel the urge to bet more to recover money you have lost.
- You are using household money, bill payments or emergency funds to gamble.
- You are hiding how much you play from family or friends, or lying about it.
- You are spending long hours gaming at the expense of work, studies or family responsibilities.
- You feel restless, irritable or low when you are not playing.
- You repeatedly spend more time and money than you intended.
- Thoughts about gaming occupy your mind so much that it becomes hard to sleep, eat or focus on other things.
Where to Get Help
tap555 Support
Our support team is available 24 hours a day, seven days a week via live chat and email in both Bangla and English. Contact us directly for self-exclusion, deposit limits or any other assistance. Our support email:
Family and Close Ones
Family and trusted friends are the most effective source of support. Talk to them openly about how you are feeling. They will not only understand — they will also help you make decisions.
Professional Advice
Talking to a mental health professional or counsellor is a sign of courage, not weakness. In Bangladesh, mental health centres and hospitals offer professional support for gaming addiction.
Important Information
Your tap555 account is for your use only. Never let anyone else access your account, and keep your login details away from minors. You can find details about how your information is protected in our Privacy Policy. If you have questions about your gaming habits or account security, many answers can be found on our FAQ page.
Seven Rules for Healthy Gaming
- Play within your means: Only play with money you can afford to lose and that will not affect your daily life.
- Set limits beforehand: Decide on a time and money limit before you start playing and stick to it.
- Do not chase losses: Betting more to recover losses only makes things worse.
- Take breaks: Avoid long sessions. Taking breaks keeps your mind clear.
- Do not treat gaming as a source of income: Betting and casino games are entertainment — not part of financial planning.
- Watch your mental state: Avoid playing when you are angry, anxious or under the influence of alcohol.
- Do not hesitate to ask for help: If you feel you are losing control, contact our support team or a family member right away.